5 min read · Published: November 9, 2026
Our seal “Verified tour operators · Germany · Austria · Switzerland” means that every offer in the Travelissimo booking search comes from a tour operator based in one of these three countries. Your contract is made with that operator, at the operator’s price. This page explains what it covers and what it does not.
Key takeaways
- Every offer in our booking search comes from a tour operator with its seat in Germany, Austria or Switzerland.
- Travelissimo offers these deals through its booking partner travianet and is not a tour operator itself. Your contract is made directly with the operator.
- The price in the search is the operator’s price. Travelissimo adds no mark-up and no service fee.
- Package holidays are insured against operator insolvency by law. Single services such as hotel only or flight only are not always covered.
- The seal does not apply to excursions, holiday apartments or the partner yacht.
Table of contents
What does the seal stand for?
Each offer in the booking search comes from a tour operator with its seat in Germany, Austria or Switzerland. This also applies to hotel only and flight only offers, because they come from the allotments of the same operators. Travelissimo offers these deals through its booking partner travianet, advises you and remains your contact on Malta. We are a travel agent, not the tour operator.
Who is your contracting partner?
Your contract is made directly with the tour operator whose offer you book. The operator’s terms and conditions apply and are shown before you book. The booking confirmation and, for package holidays, the insolvency protection certificate come from the operator, and you pay the operator. Travelissimo remains your contact and helps with questions about your booking.
Compare offers from all verified operators
Packages, hotel only and flight only from tour operators based in Germany, Austria and Switzerland, searchable by destination, date and budget.
Show offersHow is your trip protected?
Package holidays in the EU follow the Package Travel Directive (EU) 2015/2302. In Germany, section 651r of the Civil Code requires the operator to insure your payments against its insolvency. Since 1 November 2021 this is generally done through an agreement with the Deutscher Reisesicherungsfonds. Smaller operators may use an insurance policy or bank guarantee instead. In Austria, the package travel regulation (PRV) requires operators to secure refunds and the return journey by insurance, bank guarantee or a guarantee from a public body. The security provider is listed in a register.
In Switzerland, the Federal Act on Package Travel requires the operator to secure refunds of payments and the return journey in case of insolvency. Many Swiss providers use the Garantiefonds der Schweizer Reisebranche, others a comparable arrangement. On request, the operator must prove the security.
One point in all three countries: the insolvency protection is designed for package holidays. For single services, such as a hotel only or a flight only, it applies depending on the country, or only in part. The certificate you receive from the operator shows what is secured. This page is general information, not legal advice.
Our criteria
We include a tour operator in our search if it meets these points:
- The company has its seat in Germany, Austria or Switzerland.
- It has the insolvency protection required by law.
- Its customer service speaks German.
- Travel documents and invoices are provided in German.
- It is an established operator with a traceable company history.
- The cooperation runs through the booking technology of our partner travianet.
Operator price, no mark-up
The price you see in the search is the price of the tour operator. Travelissimo charges no mark-up and no service fee on top.
What the seal does not cover
The seal does not apply to:
- Excursions and tickets from GetYourGuide. Your contract is made with GetYourGuide or the provider of the activity.
- Holiday apartments on Malta that we arrange. Your contract is made with the landlord.
- The partner yacht Naughty by Nature. Your contract is made with the operator of the yacht.
Our tour operators
These 35 brands are in our search, grouped by country of company seat. Each brand has its own page with a fact sheet, contracting partner, protection and frequent questions.
Germany
airtours (Hannover), Aldiana (Oberursel), alltours (Düsseldorf), AMEROPA (Bad Homburg), Anex Tour (Düsseldorf), Bucher Reisen (Düsseldorf), byebye (Düsseldorf), Capital Holidays (München), Clevertours (Köln), Coral Travel (Düsseldorf), DERTOUR (Köln), ETI (Frankfurt am Main), FERIEN Touristik (Düsseldorf), Fit Reisen (Frankfurt am Main), For You Travel (Hilden), GoBucher (Düsseldorf), I.D. Riva Tours (Gräfelfing), ITS (Köln), JAHN REISEN (Köln), LMX Touristik (Leipzig), Meier’s Weltreisen (Köln), Neckermann Reisen (Düsseldorf), ÖGER TOURS (Düsseldorf), Phoenix Reisen (Bonn), schauinsland-reisen (Duisburg), SKR Reisen (Köln), Travelix (Köln), TUI (Hannover), vtours (Aschaffenburg), XPUR (Düsseldorf)
Austria
Rhomberg Reisen (Dornbirn)
Switzerland
Bentour (Zürich), Falk Travel (Basel), OLIMAR (Zürich), Spica Travel (Basel)
FAQ
Is Travelissimo a tour operator?
No. Travelissimo is a brand of VIAGGISSIMO LTD and works as a travel agent. The tour operator you book with is your contracting partner and responsible for the trip.
What happens if the tour operator becomes insolvent?
For package holidays, the operator must have insured your payments and, where transport is included, the return journey. You then contact the security provider named on your certificate. Details depend on the country and the booking type.
Why no operators from other countries?
We chose operators from Germany, Austria and Switzerland because they offer German-speaking customer service, documents in German and a statutory insolvency protection you can look up.
Does this also apply to hotel only offers?
Hotel only and flight only offers in our search also come from the allotments of these operators, and your contract is made with the operator. The statutory insolvency protection for single services differs by country and is not always the same as for package holidays. Check your confirmation.
Whom do I contact if there is a problem during the trip?
At your destination, use the operator contact details in your documents. For questions about your booking, Travelissimo remains your contact.
Use our booking search to compare trips from these operators. If you have questions before you book, we are glad to help.
Sources (5)
Prices, times and rules in this article come from these sources. Last checked: November 9, 2026.
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